Returns & Refunds Policy

  As almost all of my babies are customized & created by request only~ You MUST pay a Non-Refundable Deposit @ the time of purchase~ deposit amount will be stated before ordering~ that covers the cost of the required doll kit for creating your baby. You will be sent progress photos~ ONLY upon request /via email or text. After the creation of your baby is complete~ you will be sent final photos for your approval & final payment. If you choose to pay in full before completion~ the deposit amount ONLY will be deducted from the pay in full price~ the remainder can be refunded ONLY AFTER your baby has been purchased by someone else~ as this was created to your specifications!


  Once I have received your order information and your payment has posted~ I will immediately reserve all of the items necessary for the completion of your baby. After 60 days~ could be sooner~ you can expect to receive your 1st shipment from my store which will contain any extras you have requested. I understand that the waiting process is difficult~ so to make the waiting somewhat easier~ every order placed will have 2 separate shipments~ if there are additional items purchased~ that will be included in your 1st shipment~ the 2 shipments will include~ 

  •  1} A small thank you gift~ from me~ for your order~ & The extra Welcome Baby Package you’ve purchased
  •  2} Your Custom Baby & the extra included items

Welcome Baby Package will include all or parts of the following:

  • Information about your baby’s creation process
  • Estimated completion date for your order
  • Some Adorable Baby Goodies
  • Hospital Coming Home Layette Set


    Although I send you photos of your baby~ upon completion~ for acceptance verification:

  • 1} If you’re not 100% satisfied~ Baby MUST be shipped back to me & postmarked within 48 hours of receipt of delivery!
  • 2} The baby MUST arrive TO ME with ALL accessories & IN THE ORIGINAL CONDITION~ unless it’s the additional accessories you purchased @ an additional price!
  • a. The buyer will be responsible for the cost of return shipping.
  • b. Return shipping MUST be initiated & tracking information MUST be sent to me within 48 hours of receiving your order.

Thank you for visiting my website, & I hope you have a very blessed day!

MyHeavenlyBlessingsNursery Reborn Artist~ Donna Michelle Cochran